Today's Crisis

Was a lost package. UPS has been very faithful in their bi-weekly deliveries to us. Since yesterday was a holiday here, I'm sure UPS was swamped. When we didn't get the package by the promised hour, I checked the tracking number which said that the package had been delivered and that we'd signed for it.

A quick check with Maria, our guardienne, our mailbox and the other apartments in the building yielded zero.

So we called UPS. Of course, as soon as we got on the phone, our other phones started ringing and we had to answer all of them, all of this was just coincidental.

The woman we got on the phone at UPS told us that she couldn't/wouldn't do anything for us that we had to contact the "expediteur". Of course, it's the middle of the night in the US and if we don't find the package immediately, we never will. No help, we hung up.

As we were on our second pass through the building, a breathless UPS guy came running in. Evidently, he delivered the package to the wrong building and someone signed for it and took it. Luckily, the man was honest and called UPS.

Crisis solved, but not without an hour of sheer confusion.

The scary part is that UPS is the best delivery service, we've already used Fed Ex, DHL and the post office, all with more problems than this.