Saturday, January 19, 2013

Micro Cell Deux

The micro cell took all day to install and countless calls to AT &T's technical support.

At one time, AT & T told me that my modem wasn't fast enough to support their product which prompted a call to our internet service provider who assured me that our modem is quite fast, thank you.  This is the game that companies play when they can't fix the problem, they tell you that someone else caused the problem.  It's impossible to have one-stop shopping for something like this.

I finally ended up on an hour+ long call with a rep that somehow got it to work.  Now I can get phone calls and texts in my house, quite an accomplishment. 

The pain of losing half a day of my time wasn't worth it, though. 

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